How to edit/remove users in Semine

In this article, you will learn how users can edit the information in "My Profile", how administrators can manage users in the Administration panel, what needs to be done when changing e-mail addresses, and other related information.

Note: It is not possible to delete users in SEMINE. You can only modify their access and permissions. This applies to both users created manually and users provisioned through SCIM.

How to change name, phone number and language 

Administrators cannot change this information on behalf of users. Users must update their own name, phone number, and language settings under "My Profile".

Click on your initials at the top right, then select "My Profile":

This is what your profile looks like, and you can edit your first name, last name, phone number, and language here. You can also change your password. Press "Save changes" when finished:

How to change email address

Changes to e-mail addresses currently have to be performed by SEMINE, as the e-mail address is linked to the user's profile in the system. The e-mail field therefore appears disabled both in the Administration panel and under "My Profile". Below are some examples of common e-mail address changes.

• Wrong e-mail for new user:
  If you have a new user with an incorrect e-mail address and the user has not logged in to SEMINE yet, you can remove the assigned roles for this user and then enter the correct e-mail address and assign the access they should have. (See the section "How to remove user access" below for more information.)
• Changing e-mail for an existing user:
  If you have a user who is active in SEMINE but, for example, has changed their last name, a request must be sent to us to change the e-mail address while keeping the existing user profile.
• Other reasons for changing an e-mail address:
  If a user's e-mail address needs to be changed for any other reason, you must submit a request so that we can make the change.

How to remove user access

How to remove access for users who, for example, have left the company or for some other reason should no longer have access to SEMINE.

 

In the same way that administrators grant users access through groups, they can also remove that access. Below is an example of how to remove all access from a user. For preservation of information, users are never deleted from SEMINE. If you need to prevent a user from accessing SEMINE, you can deactivate the user from the Administration panel. See the section "How to deactivate or reactivate a user" below for more information. When removing access, it may also be necessary to remove the user from any workflows they are part of.

1. Remove access in the Administration panel: 
   1. To remove all access, go to Administration panel - Users and click the edit button for the user whose access you want to remove:
      
       
   2. Untick all organizations and groups so that the fields are empty. Then click "Save changes":
      
      
      When this is done, the user will no longer have access through any assigned groups or organizations in SEMINE.
       

2. Remove user from workflows:
   As a final step in removing access, it is necessary to remove the user from any workflows they are part of. Find the workflows the user is part of and add another user who will take over their responsibilities.

    
   Also check whether the user has any assigned invoices and forward them to another approver or override approval for them if required (Controllers can override approval).

How to deactivate or reactivate a user

Administrators can activate or deactivate users at any time from the Administration panel. This is available for users that were created within your own organization.

1. Go to Administration - Users and open the user you want to manage.
2. Locate the Status field.
   
3. Select "Inactive in ALL clients" to deactivate the user.
4. To reactivate the user, change the status back to "Active".
5. Click Save changes.

Note: Deactivating a user prevents the user from accessing SEMINE while preserving all historical information and activity.